Staff Cohesion: PART 5 of 12 -How Recognition Impacts Staff Cohesion
This week I am sharing with you the fifth of twelve key categories I believe are important in building unprecedented staff cohesion: Recognition.
Last week we embarked upon the topic of collaboration and how it can positively impact staff connection and belonging. The next topic we're diving into might not be as straightforward as it seems at first glance. Recognition, when done thoughtfully and with intent, can be a game-changer in building staff cohesion. It's like a double-edged sword – it has the power to bring teams closer together, but it also requires careful handling.
When we create opportunities to celebrate achievements, big or small, and do so consistently across all levels of the organization, this act of acknowledgement reinforces a sense of value, positivity, and loyalty among our staff.
Please note: Recognition isn’t for everyone. Some people do not like being placed in the spotlight nor being complimented even in private. Please consider the diverse community you have in the workplace before jumping in. With that in mind, it may serve you well to do a survey to find out what recognition looks like for the people within your organization.
Acknowledgement & the Role of Leadership
Recognition is more than just patting someone on the back for a job well done. It's about making every team member feel valued and appreciated for their contributions. When we acknowledge the efforts and successes of our colleagues, it sends a powerful message that we're in this together, that we recognize and celebrate each other's victories.
One way to do this is to create an easily accessible list with staff names and then to notice actions and behaviors; ingenuity, patience, compassion, kindness, initiative, etc. As you go through the week, write them down next to the names on your lists, and then once each month or week, share a few in a staff meeting - making sure, over a couple of months, to try to identify at least one thing per person.
Leadership plays a crucial role in setting the tone for recognition. When leaders lead by example and actively engage in recognizing their team's efforts, it sends a powerful message throughout the organization. Encouraging peer-to-peer recognition is also key, as it reinforces a culture of appreciation and solidarity.
A Boost for Morale
Recognition has a magical effect on morale. When employees receive acknowledgement for their hard work and dedication, it gives them a morale boost that can propel them to new heights. It's like a shot of motivation, inspiring individuals to continue giving their best to the team and the organization.
One way to do this is to notice from the list idea above, if the same positive statement has been said on more than three or four lists about a specific individual. If so, then you can highlight this person and the characteristics they are known for either in a meeting, in a Slack channel, or in a monthly newsletter.
Fostering Positivity
In a workplace where recognition is the norm, positivity thrives. When employees feel appreciated, they're more likely to maintain a positive attitude, even in challenging situations. This positivity not only makes the workplace a more enjoyable environment but also spills over into interactions with colleagues and clients, enhancing overall cohesion.
As leaders, you need to model this. The attitude of “this will never work” (said in a very low sad voice) will permeate. So, be sure to boost your own positivity in order to bring it into the organization. Come in with the attitude that anything is possible. Shirzad Chamine explains that when we decide to accept that 10% of someone else’s idea might be relevant, rather than none of it is good and it all stinks, we are more likely to open our minds to greater possibilities.
In Improvisation, there is a rule called, “Yes, and.” This rule allows each person on the stage to continue with the thought, action, or idea from the previous actor and make it even better rather than shutting it down or making someone look bad. In the workplace there isn’t just a bride in a gorgeous gown and bridesmaids in something less desirable just to make the bride look good. We all need to put the effort into making everyone look good. Fostering positivity does this!
Building Trust and Loyalty
Recognition isn't just a feel-good gesture; it's also a trust-builder. When employees know that their contributions are noticed and valued, it deepens their loyalty to the organization. It's a two-way street – the organization shows loyalty to its employees through recognition, and in turn, employees feel a stronger allegiance to their workplace.
Recognition at All Levels
Effective recognition isn't limited to top performers or certain departments. It should be inclusive, reaching every corner of the organization. When employees see that recognition is consistent and fair, it fosters a sense of equity and unity. Whether you're celebrating a major milestone or acknowledging a small but meaningful daily achievement, behavior, or attitude, recognition should be for everyone.
Reflection and Sharing
Clearly I had a lot to say about Recognition. Now, I would love for you to reflect a bit:
How do you feel about being recognized?
When was the last time you were recognized in your place of work?
Have you taken time to recognize others in your workplace? If not, will you?
In conclusion, on the journey to build unprecedented staff cohesion, recognition is a vital tool. It's not just about acknowledging results; it's about celebrating the collective effort and reinforcing the bonds that tie us together. When we make recognition a conscious and consistent part of our workplace culture, we sow the seeds of unity, positivity, trust, and loyalty.
So, let's celebrate together, and in doing so, let's create a workplace where everyone feels valued and united in their pursuit of success.
Can't wait to hear your thoughts and stories on this exciting topic! So, please share them with me!
In solidarity and with love,
Misha Safran, PCC, MA
Leader and Organizational Trainer and Coach, Author, and Speaker
